Here you can find some Terms & Conditions of my commissions

Please get in touch via sallozare@gmail.com or via form if you are interested in ordering, discussing projects or have any other questions which are not answered below.

Please note that custom-made creations can take a lot of time since every single garment will be especially created for you according to your desired material, size and requested details.

If you need your order to be ready for a fixed date or special event, please contact me as soon as possible to allow me have enough time for discussing your ideas, searching materials, fittings etc.

Delivery
Once I've started working on an order, delivery time depends very much on the dimension of the project. Some guidelines:
Accessories: 2 - 3 weeks
Corsets: 3 - 8 weeks
Cosplay costumes: 2 - 6 weeks
Complete Outfit: 8 - 12 weeks or more, for historic costumes, bridal wear and very extensive orders.
Cancellations / Returns
Please note that custom orders (made-to-measure creations) and any customized garments are non-refundable.
Shipping & Shipping costs
I ship worldwide.
Please inquire for delivery to any other destinations.
EU-Countries: 40€
USA & Australia: 50$
Other destinations: On request
Express delivery: On request
Conditions
• Orders under 100 Euro: 100% payment before delivery.
• Orders over 100 Euro: 100% payment before delivery or I charge a deposit of 50% of the full price.
The remaining 50% are due before delivery of the finished product.
Please inquire, if you are interested in a different payment plan / payment in more installments.
Payment
I accept Stripe payments, bank transfers or PayPal.
All prices are final; shipping costs are not included.
I am exempted from VAT due to the small business law.
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